It's the way that we do it!
90% of our business comes from recommendation
When LWS was founded, an initial project for the award winning and well known Neil Holland Architects - and joining a local business group (BNI) - resulted in many recommendations to other clients - and Claire recognised the power of networking and referrals. Her sole trader business started to grow with over 90% of it's work coming from those recommendations.
Today, we have over 300 clients - and we are proud to say that same figure of 90% still applies. Without fail, we track every single phonecall and email into the business and ensure we know where that call has come from - so we value not only our clients for the work they do with us but the work they also generate from these recommendations.
If we work for you then we want to know that you are happy enough with our service to ensure this percentage remains as high so feedback is always welcome.
But there's more to it than just the business that come's to us.
What we love best is making this work for our customers too. LWS is well known for holding networking events and getting it's clients and contacts together in order for them to work together - there's nothing we love more than playing a bit of cupid in the business world and seeing the results in great services and improved sales and profits for our customers!
People buy from people they trust. The culture of trusted referrals and recommendations is core of how LWS do business - it's the way that we do it!
Today, we have over 300 clients - and we are proud to say that same figure of 90% still applies. Without fail, we track every single phonecall and email into the business and ensure we know where that call has come from - so we value not only our clients for the work they do with us but the work they also generate from these recommendations.
If we work for you then we want to know that you are happy enough with our service to ensure this percentage remains as high so feedback is always welcome.
But there's more to it than just the business that come's to us.
What we love best is making this work for our customers too. LWS is well known for holding networking events and getting it's clients and contacts together in order for them to work together - there's nothing we love more than playing a bit of cupid in the business world and seeing the results in great services and improved sales and profits for our customers!
People buy from people they trust. The culture of trusted referrals and recommendations is core of how LWS do business - it's the way that we do it!
Keeping in contact with our clients is key to us - but it's more than that - we love referring our clients to each other. When we meet new clients or prospects, we are always on the lookout to recommend their services to others - or vice versa. Our regular LWS Networking events bring clients together and allow them to network too. As well as our targeted marketing campaigns, we are also always on the lookout for PR for our clients, like obtaining a full page in Sussex Life for our client Christmas event, helping promote many of the companies in attendance and also our client Sylvan Oak restaurant which was the venue.
Training is also key - educating our clients helps us to help them further their business - and all our training is done in a relaxed and friendly environment. You can find our more about our training courses here.
If you want to find out more about the way we do it then give us a call on 01903 790 100 or email our Managing Director Claire on claire@lwscreative.co.uk
Below: Networking with our clients at the LWS Client Christmas Parties, Sylvan Oak restaurant, Dec 2009